Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer screen, and forward incoming phone calls Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort, and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)