Retention Starts at the Labour Camp: What Employers Get Wrong About Frontline Retention
Every Gulf employer tracks attrition; few understand where it is decided. It is not decided at the worksite, in the contract, or even in the salary band. It is decided in the labour accommodation, over weeks of small daily experiences - the bus that comes late, the canteen food that declines, the request that goes unanswered. By the time a...
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